Overview
Effective Date: January 25, 2026 · Last Updated: January 25, 2026
BitNest ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with our software solutions.
By accessing or using BitNest services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Information that identifies you as an individual, including:
- Full name
- Email address
- Phone number
- Company name
- Job title
- Contact details submitted through forms
- Account credentials (if applicable)
1.2 Technical & Usage Information
Automatically collected when you visit our website:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited and time spent
- Referring URLs
- Interaction data
1.3 Business & Project Information
When you engage us for services:
- Project requirements
- Technical specifications
- Business workflows
- Communication records
1.4 Cookies & Tracking Technologies
We use cookies and similar technologies to improve website functionality, performance, and analytics.
2. How We Use Your Information
We use collected information to:
- Provide and manage our services
- Respond to inquiries and requests
- Communicate project updates and support
- Improve website performance and user experience
- Develop and enhance software solutions
- Ensure security and prevent fraud
- Comply with legal obligations
- Send marketing or promotional content (with consent)
3. Legal Basis for Processing (GDPR)
If you are located in the EU or UK, we process personal data based on:
- Your consent
- Contractual necessity
- Legal obligations
- Legitimate business interests
4. How We Share Information
We do not sell or rent personal data. We may share information only in the following cases:
- With trusted service providers (hosting, analytics, payment processors)
- With project partners under confidentiality agreements
- To comply with legal requirements or law enforcement
- To protect BitNest's rights, security, or property
All third parties are required to maintain strict data protection standards.
5. Data Security
We implement industry-standard security measures, including:
- Secure servers and encrypted connections
- Access controls and authentication
- Secure coding practices
- Regular system monitoring
Despite our efforts, no system is 100% secure. Users are responsible for safeguarding their credentials.
6. Data Retention
We retain personal information only as long as necessary to:
- Fulfill service obligations
- Meet legal or regulatory requirements
- Resolve disputes
- Enforce agreements
Once no longer needed, data is securely deleted or anonymised.
7. Cookies Policy
Cookies help us:
- Remember user preferences
- Analyse website traffic
- Improve performance
You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites or services. BitNest is not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies.
9. AI & Data Usage
For AI, ML, and automation solutions:
- Client data is used strictly for agreed project purposes
- No data is reused or shared without explicit permission
- Confidentiality and data ownership remain with the client
- Models are trained according to contractual and ethical guidelines
10. International Data Transfers
Your data may be processed or stored in locations outside your country. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.
11. Your Privacy Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to data processing
- Withdraw consent
- Request data portability
Requests can be made using the contact details below.
12. Children's Privacy
BitNest services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If such data is identified, it will be promptly deleted.
13. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services indicates acceptance of the revised policy.
14. Contact Us
If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Questions about your data?
Reach our team directly — we respond within 2 business hours.